“Pengaruh Kualitas Pelayanan Customer Service Dan Kualitas Produk Mobile Banking Terhadap Kepuasan Nasabah Bank BNI Bogor”. Jurnal KREATIF (Kajian Riset Ekonomi & Bisnis Inovatif) 2, no. 1 (March 31, 2026): 58–65. Accessed April 18, 2026. https://ejournal-unbin.id/index.php/jkf/article/view/72.