Pengaruh Kualitas Pelayanan Customer Service dan Kualitas Produk Mobile Banking Terhadap Kepuasan Nasabah Bank BNI Bogor. Jurnal KREATIF (Kajian Riset Ekonomi & Bisnis Inovatif), [S. l.], v. 2, n. 1, p. 58–65, 2026. DOI: 10.33062/jkf.v2i1.72. Disponível em: https://ejournal-unbin.id/index.php/jkf/article/view/72. Acesso em: 2 jun. 2026.